Returns & Exchanges
TurntableLab offers a 30-day return policy for most gear and accessories, provided items are in original, unopened packaging. We strive to ensure every audiophile is satisfied with their setup through a transparent and efficient exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Secure Your Package
Pack your electronics carefully in the original manufacturer's box with all cables, manuals, and accessories included to avoid restocking fees.
Receive Your Refund
After our technicians inspect the hardware at our warehouse, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing